Refund policy
Return Period:
You must return the product within 30 days of the purchase date. If you miss this deadline by a day or two, it’s ok! We will process the refund.
Product Condition:
The product must be returned in its original, unopened packaging. If you are unable to find the original packaging, we will still accept the return and process the refund.
Refund Process:
You can return the product to 4TH FLOOR, 8-2-120/86/A/4, NO. 14, BANJARA HILLS, HYDERABAD, TELANGANA 500034. We know return are kinda painful and we are happy to assist you
Customer Service Contact:
For further assistance, contact our Customer Service Department at 8341024757. You can also reach out to us on returns@gataca.in
Refund Request Deadline:
Ensure you submit your refund request within 30 days of the purchase date. If somehow the universe conspired to make you miss this, its ok! We got you.
Required Information:
When contacting customer service, have your proof of purchase, product details handy. Both you and us will save a lot of time.
Refund Method:
Refunds will be processed using the original payment method.
Processing Time:
Please allow 5-10 days for the refund to be processed. (pssst…it will happen faster)
Subscription Policy
Welcome to Gataca.in. By subscribing to our services, you agree to the following terms and conditions:
1. Subscription Plans Save upto 30% on each of our product when you subscribe. This is applicable from the second month onwards.
2. Payment
Subscription payments are processed automatically on a monthly basis. By subscribing, you authorize us to charge the payment method provided for the applicable subscription fee.
3. Cancellation
You can cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle.
4. Refunds
We do not offer refunds for any subscription fees already paid. If you cancel, your subscription will remain active until the end of the billing period, but no further charges will be made. However, exception can be made. Please get in touch with us.
5. Changes to Subscription Plans
We may modify our subscription plans or fees at any time. Any changes will be communicated to you in advance and will take effect at the start of your next billing cycle.
6. Termination
We reserve the right to terminate your subscription at any time for any reason. If your subscription is terminated, you will be notified, and any unused portion of your subscription will be refunded on a pro-rata basis.

